Privacy Policy

Last updated: October 2026

This policy explains how Optiline Mada handles the personal data submitted through this website, and the rights you have over that data.

1. Who is responsible for your data

The data controller is Optiline Mada, located at Tomboarivo, 09 B 193, MAHAFALY, TOMBOARIVO, Antsirabe, Madagascar.

• NIF: 101 921 24 09
• STAT: 78200 12 2025 0 01330
• RCS: Antsirabe 2026 A 00038

2. Data we collect

When you complete a form on this website, we collect the information you provide:

• Name, company and job title
• Business email address and phone number
• Country
• Details of your project and any message you send

We also record technical and contextual information related to your request: the date, the form used and the language of the website.

3. Why we use it

We use this information only to:

• answer your request and contact you about it
• prepare a proposal tailored to your project
• maintain the business relationship you initiate
• protect our website and prevent abuse

We rely on your request and consent, on the steps needed to respond to you before any contract, and on our legitimate interest in running a secure and professional business. We do not use your data for automated decision-making.

4. Cookies

This website may use cookies and similar technologies. Essential cookies are required for the site to work. Other cookies are used only according to the choices you make in the cookie banner, which you can change at any time through your browser settings.

5. Retention and sharing

Your data is kept only for as long as necessary to handle your request and to manage the resulting relationship, then deleted or anonymised. We do not sell your personal data.

Your data may be processed by service providers acting on our behalf, such as a customer relationship management system, hosting or email services. These providers may only use the data to deliver their service to us.

6. International transfers

Our teams are based in Madagascar and we work with clients in Europe and elsewhere, so your data may be processed outside your country of residence. Where this happens, we take appropriate measures to keep your data protected in line with applicable data protection rules.

7. Security

We apply technical and organisational measures to protect your data against loss, misuse and unauthorised access, including controlled access, confidentiality commitments for our staff and secure IT infrastructure.

8. Your rights

Subject to applicable law, you can ask us to:

• give you access to the data we hold about you
• correct inaccurate or incomplete data
• delete your data
• restrict or object to the processing of your data
• provide your data in a portable format
• withdraw your consent at any time, without affecting earlier processing

To exercise these rights, write to contact@optiline-mada.com. We may ask you to confirm your identity before responding. If you believe your rights are not respected, you may also contact the data protection authority of your country.

9. Children

This website is intended for business use and is not directed at children. We do not knowingly collect personal data from minors.

10. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

11. Contact